Listening: An Underrated Skill

If you interview with a recruiter for a UX job, you’ll probably be asked to show wireframes. After all, wireframes are among the set of deliverables that a UX practitioner is expected to produce. But how do we assess how good a wireframe is? How does one arrive at a given wireframe? What work was done to determine that this wireframe is the best approach?

The research and groundwork that a UX practitioner conducts is not glamorous or sexy; there probably aren’t any cool visuals to show a recruiter who has limited attention span and probably doesn’t really understand what a UX person does. Wireframing software is easy enough to use that it doesn’t take a lot of skill or time to create a cool looking wireframe. And there are plenty of great templates out there that will probably take care of a lot of the design work.

So the most important and highly underrated skill is LISTENING. That’s right, shut up and listen to what your users and stakeholders have to say.